Privacy Policy

Privacy Policy

Welcome to BuildGenie, a service operated by Futuraistic Innovations Pvt. Ltd. (“we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, process, and safeguard your information across our website, services, and platform (“Services”).

By accessing or using our Services, you acknowledge that you have read and understood this policy. If you do not agree, please refrain from using our Services.

  1. Information We Collect

We collect information to provide better Services to all users. The types of information we collect include:

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, mailing address, and password when you register or interact with our platform.
  • Payment Details: Billing information, credit/debit card details, and transaction history for purchases.
  • Communication Data: Information from inquiries, feedback, customer support requests, or other correspondence.
  • Content You Share: Files, documents, or other data you upload, store, or share through our platform.

1.2 Information We Collect Automatically

When you use our Services, we collect certain information automatically:

  • Device Information: Details about your hardware, software, and browser (e.g., IP address, device type, operating system).
  • Usage Data: Logs of your activity on our platform, including features accessed, pages viewed, and interactions.
  • Cookies and Tracking Technologies: Data from cookies, pixel tags, and similar tools for analytics and personalization.

1.3 Information From Third Parties

We may receive information from:

  • Third-party service providers (e.g., payment processors).
  • Social media platforms if you use them to log in or interact with our Services.
  • Publicly available sources, where applicable.
  1. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Services

  • Enable access to and use of our Services.
  • Personalize your experience based on your preferences.
  • Process transactions and deliver products/services.

2.2 Communication and Support

  • Respond to your questions, feedback, or support requests.
  • Send administrative updates (e.g., service notifications, account-related changes).

2.3 Marketing and Analytics

  • Send promotional materials, special offers, or service-related updates (with opt-out options).
  • Analyze usage trends and user behavior to improve Services.

2.4 Legal Compliance and Security

  • Detect, prevent, and address security or technical issues.
  • Enforce our Terms of Service or comply with legal obligations.
  1. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following scenarios:

3.1 Service Providers

We share data with third-party vendors that help us operate and improve our Services, such as:

  • Cloud hosting providers.
  • Payment processors.
  • Analytics services.

3.2 Legal Obligations

We may disclose your information:

  • To comply with laws, regulations, or legal processes.
  • To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 Aggregated or Anonymized Data

We may share anonymized data that does not identify you directly for research, marketing, or other purposes.

  1. Your Privacy Rights

Depending on your location, you may have specific rights under applicable privacy laws.

4.1 General Rights

  • Access: Request access to the information we hold about you.
  • Correction: Correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Portability: Obtain a copy of your data in a structured, machine-readable format.

4.2 California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have the right to:

  • Know what personal data we collect.
  • Request that we delete your data.
  • Opt out of the sale of your data (though we do not sell data).

4.3 EU Residents (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including:

  • The right to object to processing.
  • The right to restrict processing.
  • The right to lodge a complaint with your local data protection authority.

To exercise these rights, contact us at: enquiry@buildgenie.io

  1. Data Retention

We retain your information only as long as necessary to:

  • Provide the Services.
  • Fulfill legal or contractual obligations.
  • Resolve disputes and enforce agreements.

Data no longer needed will be securely deleted or anonymized.

  1. Data Security

We use industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no system can be guaranteed 100% secure. Use our Services at your own risk.

  1. Cookies and Similar Technologies

Our platform uses cookies to:

  • Improve website functionality and performance.
  • Remember your preferences.
  • Provide personalized advertising (where applicable).

You can manage or disable cookies through your browser settings.

  1. International Data Transfers

Your information may be transferred to and processed in countries outside your own, which may have different data protection standards. We implement safeguards, such as Standard Contractual Clauses, to ensure your data is treated securely.

  1. Third-Party Services

We are not responsible for the privacy practices of third-party websites, services, or applications linked to or from our platform. Review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our Services are not directed at children under 13 years old (or the equivalent age of consent in your jurisdiction). We do not knowingly collect personal data from children. Contact us if you believe we have collected such information.

  1. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal compliance. Significant changes will be communicated via email or a notice on our platform. The “Last Updated” date indicates the latest revisions.

  1. Contact Us

For questions, concerns, or to exercise your rights, please contact us:

  • Email: enquiry@buildgenie.io
  • Phone: +91 90357 83011
  • Address: #13, Guru Nivasam, Ashwatta Katte Road, Chamundeshwari Layout, Vidyaranyapura Post, Bengaluru 560097

This comprehensive Privacy Policy ensures compliance with global regulations and provides transparency to users, fostering trust in your platform. Let me know if you need further refinements or additional sections!

© Copyright 2025 Build Genie. All rights reserved.